Shipping policy
Shipping Policy
This Shipping Policy describes how Paw Jungle handles order processing, shipping, and delivery. Please read carefully before placing an order.
Processing Times
All orders are processed as soon as the order is placed by the customer. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be delayed by a few days. We will notify you by email if your order is significantly delayed.
Shipping Times
- Domestic Shipping : Estimated delivery time is 3-5 business days.
- International Shipping: Estimated delivery time is 14–30 business days. Delivery may vary depending on customs clearance and the destination country.
Please note: delivery times are estimates and not guaranteed.
Tracking Information
Once your order has shipped, you will receive an email confirmation with a tracking number. You can track your package using the link provided here.
Shipping Restrictions
Certain items may have restrictions depending on the shipping destination (e.g., oversized products, materials restricted by customs).
Customs Fees & Import Duties
Customs duties, import taxes, and any additional fees imposed by your country’s customs authorities are not included in the product price or shipping cost unless otherwise stated. These charges are determined by local customs regulations and vary by country.
Damaged Shipments
For missing packages or delayed shipments beyond the estimated timeframe, please contact us at Pawjunglestore@gmail.com and we will assist where possible.
Contact Information
If you have any questions about this Shipping Policy or your order, please contact us at here